Support & Parts Order
Wintex:
Order Wintex Parts directly from Wintex Agro Canada.
Wintex Support by Wintex Agro Canada
The WintexAgro webpage will have all product links, videos, and manuals.
Drone Support:
Before Sending in a Product for Repair
Please fill out our Client Repair Request Form and send the completed form with your product to speed up the process.
Support Questions
The senseFly library at my.senseFly.com is a great resource tool to maximize the use of your UAV/Drone and will answer most of your questions thoroughly and quickly.
Submit a Support Request by e-mail Support@CartoCanada.ca.
SenseFly support
- Access SenseFly Support here: https://sensefly.zendesk.com/hc/en-us
Never used my.senseFly before?
- Log in using your existing username (email address you registered the drone) and password.
(Note: If your username is not currently a valid email address, you will be asked to update this.)
Problems logging in?
Please contact our support team in the interim: Support@AgBusiness.ca
Need to re-download your software?
All our customers have access to senseFly’s secured download section, from which they can download various software such as eMotion, PostFlight Suite, autopilot firmware updates.To update your Sequoia firmware, click here.
Battery Care and Safety
senseFly Battery Care & Safety Guide
Extended Warranty “Always On”
senseFly Extended Waranty Packs
PIX4D Support:
For PIX4D spatial data processing software support, workshops and tutorials, click here.
Agisoft Support:
For Agisoft tutorials, click here.
Contact our support team at support@agbusiness.ca or you may reach us by phone from 9 am-5 pm (ET) – Monday to Friday.