Support
Contact our support team at support@agbusiness.ca or you may reach us by phone from 9 am-5 pm (ET) – Monday to Friday.
Wintex Support
Parts Lists and Orders:
Wintex 1000 – Parts List and Online Ordering
( PDF download )
Wintex 1000s – Parts List and Online Ordering
( PDF download )
Wintex 2000 – Parts List and Online Ordering
( PDF download )
Wintex 3000 – Parts List and Online Ordering
( PDF download )
Other parts – Parts List and Online Ordering
Maintenance Tips & Videos
Wintex Client Repair Request Form
Please send any questions with as much information as possible to help our team. We try to analyze any support first via email or phone support. Videos and photos are very helpful to speed up any support question.
RMA (Repair & Inspection Report Client Request)
Interactive PDF: save PDF to your computer and insert the required information. Please send to support@agbusiness.ca and insert a printed report with the item sent for service.
Wintex Repair Request Form
Drone Support
Before Sending in a Product for Repair
Please fill out our Client Repair Request Form and send the completed form with your product to speed up the process.
Sensefly Repair Request FormSupport Questions
The senseFly library at my.senseFly.com is a great resource tool to maximize the use of your UAV/Drone and will answer most of your questions thoroughly and quickly.
Submit a Support Request by e-mail Support@CartoCanada.ca.
SenseFly support
- Access SenseFly Support here: https://sensefly.zendesk.com/hc/en-us
Never used my.senseFly before?
- Log in using your existing username (email address you registered the drone) and password.
(Note: If your username is not currently a valid email address, you will be asked to update this.)
Problems logging in?
Please contact our support team in the interim: Support@AgBusiness.ca
Need to re-download your software?
All our customers have access to senseFly’s secured download section, from which they can download various software such as eMotion, PostFlight Suite, autopilot firmware updates.To update your Sequoia firmware, click here.
Battery Care and Safety
senseFly Battery Care & Safety GuideExtended Warranty “Always On”
senseFly Extended Waranty PacksPIX4D Support
For PIX4D spatial data processing software support, workshops and tutorials, click here.
Agisoft Support
For Agisoft tutorials, click here.