Support

SenseFly Support

Before Sending in a Product for Repair

Please fill out our Client Repair Request Form and send the completed form with your product to speed up the process.

Sensefly Repair Request Form

Support Questions

The senseFly library at my.senseFly.com is a great resource tool to maximize the use of your UAV/Drone and will answer most of your questions thoroughly and quickly.

Submit a Support Request by e-mail support@agbusiness.ca.

SenseFly support

• Access SenseFly Support here: https://sensefly.zendesk.com/hc/en-us

Never used my.senseFly before?

• Log in using your existing username (email address you registered the drone) and password.

(Note: If your username is not currently a valid email address, you will be asked to update this.)

Problems logging in?

Please contact our support team in the interim: support@agbusiness.ca

Need to re-download your software?

All our customers have access to senseFly’s secured download section, from which they can download various software such as eMotion, PostFlight Suite, autopilot firmware updates.To update your Sequoia firmware, click here.

Battery Care and Safety

senseFly Battery Care & Safety Guide

Extended Warranty

senseFly Extended Waranty Packs

PIX4D Support

For PIX4D spatial data processing software support, workshops and tutorials, click here.

Agisoft Support

For Agisoft tutorials, click here.